Privacy Policy
KiwiFunPlay.com (KiwiFunPlay Limited) • Last updated: 25 March 2026 • NZ Privacy Act 2020
1) What we collect
- Account details: name/username, email, password hash, preferences, support messages.
- Age-gate/eligibility: date of birth or age confirmation and related logs.
- Device & usage: IP address, device/browser info, pages viewed, timestamps, approximate location (from IP), error logs.
- Purchases: order history, digital entitlements, billing address (if provided). Payment card details are handled by our payment processors.
- Cookies/identifiers: cookie IDs and similar technologies for session, preferences, and analytics.
2) How we use your information
- Provide and operate the site, including account login, purchases, and customer support.
- Verify eligibility/age-gate responses and help protect children and vulnerable users.
- Improve features, troubleshoot, measure performance, and prevent fraud/abuse.
- Send service messages (e.g., receipts, account and security notices). Marketing messages only where you’ve opted in or where permitted by law.
- Meet legal, tax, and accounting obligations (e.g., GST records).
3) Sharing and disclosures
We share personal information only as needed to run KiwiFunPlay.com, including with:
- Service providers (hosting, analytics, email delivery, customer support tools) under contracts requiring appropriate protection.
- Payment processors to process transactions and manage chargebacks/fraud checks.
- Authorities or advisors where required or permitted by law (e.g., complying with lawful requests, protecting rights and safety).
We do not sell personal information.
4) Cookies & analytics
We use cookies and similar technologies for essential site functions (session/login), preferences, and analytics to understand site usage. You can manage cookies in your browser settings; blocking some cookies may affect functionality.
5) Overseas processing
We may use cloud and third-party providers that process or store data outside New Zealand (e.g., Australia or the United States). Where we do, we take reasonable steps to ensure information is protected in a way comparable to New Zealand privacy requirements, including contractual safeguards.
6) Retention
We keep personal information only as long as needed for the purposes described above, including legal/tax obligations and dispute resolution, then delete or de-identify it where reasonable.
7) Security
We use reasonable administrative, technical, and physical safeguards (such as access controls, encryption in transit where supported, and monitoring) to protect personal information. No system is 100% secure.
8) Your rights (NZ)
Under the Privacy Act 2020, you can request access to, and correction of, personal information we hold about you. To make a request, contact us using the details below. If you’re unhappy with our response, you can complain to the Office of the Privacy Commissioner (privacy.org.nz).